SERVICE 02LIVE WORKSPACE + API
DIDs and voice routing
Connect number inventory, inbound destinations, static routes, and dynamic dialplan routing.
Manage serviceKAZITEL COMMUNICATIONS SAAS
Your services, one guided control panel.
Set up carriers, DID routes, AI reception, customer teams, messaging, and meetings from clear service workspaces.
Account configuration and service-specific workflows
SERVICE WORKSPACES
Find a service and follow its setup path.
Each service has its own configuration menu and account-backed workspace. Carrier accounts, calling, messaging, customer records, and meetings are managed directly in their service pages.
SERVICE AREAS
Choose where to work
SERVICE 03LIVE WORKSPACE + API
AI receptionist
Answer inbound calls, collect caller intent, resolve common requests, and transfer to a person or queue.
Manage serviceSERVICE 04LIVE WORKSPACE + API
Contact center
Operate queues, agents, tier membership, callbacks, and supervisor workflows from one tenant workspace.
Manage serviceSERVICE 05LIVE WORKSPACE + API
SMS, voice, and email broadcast
Run consent-aware customer outreach with dedicated SMS sending, voice broadcasts, and managed email queues.
Manage serviceSERVICE 06LIVE WORKSPACE + API
Campaign dialer
Prepare preview and progressive calling workflows with dispositions, retries, and callback scheduling.
Manage serviceSERVICE 07LIVE WORKSPACE + API
Lead capture and research
Collect consented leads from web forms and pass them into tenant contact workflows.
Manage serviceSERVICE 08LIVE WORKSPACE + API
Ecommerce lead workflows
Connect store inquiries and opt-in follow-up leads to tenant-owned contact workflows.
Manage serviceSERVICE 10LIVE WORKSPACE + API
AI voice and IVR
Build tenant-specific voice menus, prompts, intent capture, and human handoff.
Manage serviceSERVICE 11LIVE WORKSPACE + API
Audio and video conferencing
Manage tenant conference rooms and sessions for customer meetings and team collaboration.
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